Your privacy is important to us. It is Explotics's policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including via our app and its associated services. Personal information is any information about you which can be used to identify you. This includes information about you as a person (such as name, address, and date of birth), your devices, payment details, and even information about how you use an app or online service. In the event our app contains links to third-party sites and services, please be aware that those sites and services have their own privacy policies. After following a link to any third-party content, you should read their posted privacy policy information about how they collect and use personal information. This Privacy Policy does not apply to any of your activities after you leave our app. This policy is effective as of 16/06/2024. Last updated: 18/06/2024
Information we collect falls into one of two categories: "voluntarily provided" information and "automatically collected" information. "Voluntarily provided" information refers to any information you knowingly and actively provide us when using our app and its associated services. "Automatically collected" information refers to any information automatically sent by your device in the course of accessing our app and its associated services.
When you access our servers via our app, we may automatically log the standard data provided by your device. It may include your device's Internet Protocol (IP) address, your device type and version, your activity within the app, time and date, and other details about your usage. Additionally, when you encounter certain errors while using the app, we automatically collect data about the error and the circumstances surrounding its occurrence. This data may include technical details about your device, what you were trying to do when the error happened, and other technical information relating to the problem. You may or may not receive notice of such errors, even in the moment they occur, that they have occurred, or what the nature of the error is.
We consider "user-generated content" to be materials (text, image and/or video content) voluntarily supplied to us by our users for the purpose of publication on our platform, website or re-publishing on our social media channels. All user-generated content is associated with the account or email address used to submit the materials. Please be aware that any content you submit for the purpose of publication will be public after posting (and subsequent review or vetting process). Once published, it may be accessible to third parties not covered under this privacy policy.
We only collect and use your personal information when we have a legitimate reason for doing so. In which instance, we only collect personal information that is reasonably necessary to provide our services to you.
We may collect personal information from you when you do any of the following on our platform: Register for an account, Enter any of our competitions, contests, sweepstakes, and surveys, Use a mobile device or web browser to access our content, Contact us via email, social media, or on any similar technologies, When you mention us on social media. We may collect, hold, use, and disclose information for the following purposes, and personal information will not be further processed in a manner that is incompatible with these purposes: to provide you with our app and platform's core features and services, to enable you to access and use our app, associated platforms, and associated social media channels, to run competitions, sweepstakes, and/or offer additional benefits to you.
When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification. Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security.
We keep your personal information only for as long as we need to. This time period may depend on what we are using your information for, in accordance with this privacy policy. If your personal information is no longer required for this purpose, we will delete it or make it anonymous by removing all details that identify you.
We do not aim any of our products or services directly at children under the age of 13, and we do not knowingly collect personal information about children under 13.
We may disclose personal information to: a parent, subsidiary, or affiliate of our company, third-party service providers for the purpose of enabling them to provide their services, including (without limitation) IT service providers, data storage, hosting and server providers, ad networks, analytics, error loggers, debt collectors, maintenance or problem-solving providers, marketing or advertising providers, professional advisors, and payment systems operators. Third parties we currently use include: Google Analytics, Google Payments.
Your choice: By providing personal information to us, you understand we will collect, hold, use, and disclose your personal information in accordance with this privacy policy. You do not have to provide personal information to us; however, if you do not, it may affect your use of our app or the products and/or services offered on or through it.
Our privacy policy covers the use of cookies between your device and our servers. A cookie is a small piece of data that an app may store on your device, typically containing a unique identifier that allows the app servers to recognize your device when you use the app. We use cookies to give your device access to core features of our app, to track app usage and performance on your device, to tailor your experience of our app based on your preferences, and to serve advertising to your device. Any communication of cookie data between your device and our servers occurs within a secure environment.
At our discretion, we may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here at this URL. If the changes are significant, or if required by applicable law, we will contact you and all our registered users with the new details and links to the updated or changed policy.
For any questions or concerns regarding your privacy, you may contact us at: Contact@explotics.com